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Browse Directory> Business Solutions> Sales and Marketing> Customer Relationship Management (CRM) 1 - 25 of 234   |   <<   <   1 2 3 4 5  of 10    >   >>  ALL RESULTS   SOFTWARE   SERVICES AND RESELLERS   HARDWARE   RESEARCH  TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident... by: TechExcel, Inc.. CRM without Compromise: A Strategy for Profitable Growth Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable... by: SAP America, Inc.. IFS for Food & Beverage - Integrated ERP for Perishable Goods Manufacturers by IFS  Our Food and Beverage software solution provides you with the capability to structure monitor and refine your business practices to meet the demands of the industry.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.  Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT Strengthening Data Privacy in PeopleSoft by Approva Corporation.  May 2008 - (Free Research) Nearly 4 out of 5 data security breaches result from internal threats, with each incident costing an organization $2.7 million according to research from Ernst & Young. Even highly sophisticated enterprise resource planning systems (ERPs) h. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Moving Beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions  May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software  July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Shenzhen Telecom by Pitney Bowes Group 1 Software  July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software  July 2008 - (Free Research) This white paper reviews five best practices that can make a difference today and describes how the winners in the communications sector will be those companies that meet and exceed customer expectations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Making the most of OSS and service provider CRM by Pitney Bowes Group 1 Software  June 2008 - (Free Research) In this webcast, expert Jeffrey Paul Cotrupe will address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software  June 2008 - (Free Research) This document covers all the bases with CRM in the service provider environment, the pitfalls if you don't and the benefits when you do. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software  May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Data Profiling: Underpinning Data Quality Management by Pitney Bowes Group 1 Software  May 2008 - (Free Research) Data Profiling delivers a deeper and broader insight in a fraction of the time required by traditional approaches to data analysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Master Data Management: A White Paper by Bloor Research by Pitney Bowes Group 1 Software  May 2008 - (Free Research) This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Customer Information Team Delivers Reliable Customer Contact Information with Daimler Chrysler's Customer/Owner Information Network (COIN) by Pitney Bowes Group 1 Software  May 2008 - (Free Research) DaimlerChrysler needed to consolidate their multiple operational databases into one set of data stores to join disparate data and achieve an accurate single customer view. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY Maxcom Telecommunicaciones Updated Billing Processes by Pitney Bowes Group 1 Software  April 2008 - (Free Research) This case study details how one telecommunications service provider implemented a new solution in a short period of time that allows the company to reduce existing billing issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Data Quality - The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software  April 2008 - (Free Research) Operational and analytical business processes rely on a solid, high-quality data foundation, but companies often neglect data quality until a major problem occurs that could've been avoided. Learn about the benefits and importance of da... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Avoiding Data Quality Failure: Identifying Data Quality Pitfalls before They Happen by DataMentors  April 2008 - (Free Research) This document is based on a DataMentors/TechTarget Webcast entitled “Avoiding Data Quality Failure: Identifying Data Quality Pitfalls Before They Happen.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Network Monitoring with Jalasoft by Jalasoft  March 2008 - (Free Research) A very well integrated solution to monitor your network, applications and servers is the combination of Jalasoft Xian Network Manager Io with Microsoft System Center Operations Manager 2007. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG.  July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER The Business Case for On-Demand Business Intelligence by LucidEra  April 2008 - (Free Research) Attend this Webcast to learn why the software-as-a-service (SaaS) delivery model has become a disruptive force in the business intelligence (BI) market and how on-demand analytic applications can help you maximize the value you’re getting from business applications. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST Sales Management 2.0 : Improving Sales Management and Effectiveness by LucidEra  February 2008 - (Free Research) Accurate, timely, consistent and relevant metrics are the foundation upon which effective sales management coaching is built. Learn about Sales 2.0 and how metrics will help you improve sales management and effectiveness. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Microsoft Dynamics (r) CRM Online Offer by Microsoft  May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Live with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about. (WHITE PAPER) GO TO WHITE PAPER 5 Steps to Defining IT Services: A Hands-On Workbook by Enterprise Management Associates (EMA)  May 2008 - (Free Research) Managing IT by service and not technology is the message of ITIL v3. Unfortunately, most IT professionals really struggle with defining IT services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Data Quality and Identity Resolution by Informatica Corp.  June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER Take Your Customer Service to the Next Level: Are you providing your customers with a satisfying experience that will keep them coming back? by Cisco Systems, Inc  March 2008 - (Free Research) In a marketplace where too many products and services are chasing too little demand, small and medium-sized businesses (SMBs) face a daunting challenge: Do everything possible to attract and retain customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER World-Class Customer Care: Dr. Janelle Barlow, Author of "Branded Customer Service", and Business-guru Michael Gerber Share Their Insights. by Cisco Systems, Inc  March 2008 - (Free Research) Dr. Janelle Barlow of "Branded Customer Service: The New Competitive Edge", shows how to provide world-class customer care and business-guru Michael Gerber explains how to provide a customized product through a standardized process. (PODCAST) VIEW ABSTRACT | GO TO PODCAST 1 - 25 of 234   |   <<   <   1 2 3 4 5  of 10    >   >>

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