Overview: Through consumer interaction, case management and knowledge management solutions, Astute Solutions enables consumer-focused companies to differentiate through service excellence. Since 1996 Astute hasdelivered software and services with the flexibility and expansive functionality required to address the unique interaction challenges of B2C (business-to-consumer) companies.

Astute Solutions' award-winning, user-friendly ePowerCenter and RealDialog solutions are configurable to companies' unique business issues, processes, and requirements -- without the costs and complexity of customization.

Representing many of the world's top consumer brands, Astute Solutions' customers benefit from: increased interaction efficiency and effectiveness; improved business operations through actionable feedback; enhanced consumer relationships; and rapid return on investment.

Astute Solutions' customers include many of the world's finest brands: Nationwide, Midas, Limited Brands, Abbott Labs, Neutrogena, Abercrombie and Fitch, McDonald's, Sara Lee, Nestle, Olive Garden, Scott's, Georgia-Pacific, Michelin, L'Oreal, Toro, Hormel, Kroger, Walgreens, British Airways, GlaxoSmithKline, and Kraft.

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