May 2008 - (Free Research) Read this white paper to learn how to gain a better understanding of sales opportunities and make faster, better-informed decisions on how to respond to new market opportunities.
August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
June 2008 - (Free Research) The SAP NetWeaver® Master Data Management (SAP NetWeaver MDM) component enables you to consolidate, synchronize, distribute, centrally manage, and publish any type of master data object across your enterprise.
August 2007 - (Free Research) Manufacturers worldwide are operating global supply networks or are operating within highly-integrated supply networks. This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS).
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required.
Introducing Solera DeepSee, the first and only solution that allows authorized professionals complete visibility into all network traffic, even on high-speed networks. It provides Google-like simplicity so anyone can view network communications.
IFS offers a proven solution for machinery manufacturers who produce, deliver & service their products based on unique customer requirements, using either predefined product configurations or custom engineering. IFS helps coordinate complex order-driven & mixed-mode manufacturing and purchasing of material.
November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.
May 2008 - (Free Research) Learn how to capture, record, and archive 100% of the packets crossing a network at full-line rates, including fully saturated 10 Gb networks, with speed and accuracy unmatched by any other solution.
March 2008 - (Free Research) Intel® Centrino® with vPro™ technology-based notebooks and Intel® Core™2 processor with vPro™ technologybased desktop PCs1 deliver built-in security and remote management capabilities to meet critical business needs.
July 2008 - (Free Research) The Sonic ESB is robust SOA infrastructure software that integrates large, physically distributed deployments - with complex service orchestration, operational data management, and seamless interoperability with third-party relational data sources…
Application Extensions include: Analytic facilities, which provide real-time analysis of business performance; Customer portals, allowing access to timely & accurate data about customer account or service orders; & Mobile capabilities, that empower field forces to fully participate in corporate goals for revenue optimization & customer retention.
March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.
June 2008 - (Free Research) In this webinar, Michael Green, Chairman of Landslide, Michael Bosworth, Founder of Customer Centric Selling, and Dr. Tom Sant, founder of The Sant Corporation and author of Giants and Sales, will discuss the three most important dimensions to professional selling.
March 2004 - (Free Research) Of the myriad pressures faced by call center managers in today's customer-centric business environments, staffing remains the most challenging. It's no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces.
June 2008 - (Free Research) Deep Packet Inspection (DPI) systems can not only monitor the network and gather statistical information, but react to what it finds by blocking packets or redirecting packets and traffic flows as needed.
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
