Why intranets fail (and why they don't have to)

As the Internet evolves, users become more and more savvy about what they want from the experience. Web sites are updated daily when they used to change monthly, and social networking sites such as Facebook and Myspace are checked more often than e-mail. Users know what they want and where to get it. These users are the employees who determine whether corporate intranets succeed or fail. With employees that surf across the ever-changing tides of theInternet with ease, intranets need to find ways to keep up. But many are not staying abreast of new development, and corporate intranets are becoming secondary or even tertiary sources of information and collaboration, rather than being the first place employees go.